• Prospective Students
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• Current Students
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• Exchange Program
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  Activities
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• Alumni & Friends
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International Conferences and Workshops

• Conferences hosted by FST
• FST faculty serves as General Chairs and Program Chairs
• FST faculty serves as a member of organizing committee

Contact of Faculty of Science and Technology

Address:	Room N507, 5th Floor, Choi Kai Yau Building, Av. Padre Tomás Pereira, Taipa, Macau
Tel.:	(853) 8397-4963
Fax:	(853) 28838314
E-mail:	fst.suggestion@umac.mo
Service hours:	Mondays to Thursdays:	9:00 to 13:00 and 14:30 to 17:45
	Fridays:	9:00 to 13:00 and 14:30 to 17:30
	Closed on Saturdays, Sundays and University Holidays

Mission

• To provide efficient and proficient services to students at the Faculty of Science and Technology.
  

PP Service Target Groups

• FST students;

Performance Pledge

PP service	Service Quality Indicator
1. Status Management	Application for Transfer of Program	Complete within 5 working days after deadline of application
	Handling application for Transfer of Faculty	Complete within 15 working days after deadline of application
2. Course Management	Application for Course Waiver / Exemption	Complete within 10 working days after deadline of application
	Course retaking applications for master program	Complete within 4 working days
3. Examination	Application to Supplementary Exam	Complete within 10 working days after the last examination
	Application to Resit Examination	Complete within 5 working days after deadline of application

Performance Pledge Achievement in year 2009 (Until 31 Dec 2010)

PP service	Service Quality Indicator	Handling Time	Achievements in year 2009	Remarks
Status Management	Application for Transfer of Program	Complete within 5 working days after deadline of application	100%	---
	Handling application for Transfer of Faculty	Complete within 15 working days after deadline of application	n/a	No applications received
Course Management	Application for Course Waiver / Exemption	Complete within 10 working days after deadline of application	100%	---
	Course retaking applications for master program	Complete within 4 working days	100%	---
Examination	Application to Supplementary Exam	Complete within 10 working days after the last examination	100%	---
	Application to Resit Examination	Complete within 5 working days after deadline of application	100%	---

Reports

• 2010 Annual Report
• 2009 Annual Report
• 2008 Annual Report
• 2007 Annual Report

Scope of Services

• Handle students' applications and provide assistance.

Suggestions and Complaints
Please send your comments or complaints by either mail, fax or e-mail to:

• Dean of FST; or
• Faculty Secretary of FST; or
• FST Suggestion Box (N3 floor).
  

General Office, Faculty of Science and Technology

Address:	Room N507, 5th Floor, Choi Kai Yau Building, Av. Padre Tomás Pereira, Taipa, Macau
Tel.:	(853) 8397-4963
Fax:	(853) 28838314
Email:	fst.suggestion@umac.mo